Entrepreneurial Technical Director, passionate about Enterprise software and new technologies
Information Technology and Services | London, United Kingdom, GB
Technical Director with strong technology and business understanding, equally comfortable in the boardroom as well as the data center.
I help companies manage and develop their technology assets and systems to meet strategic and operational business requirements. If you have questions about the development or adaptation of new technologies to expand your corporate technological capabilities, do not hesitate to contact me.
• Proven track record managing IT spending to plan including multi-million £ projects and operating line budgets
• Proven technology leadership, operations management, and entrepreneurial background
• Over 14 years experience in Information Technology, Consulting, and Operations Management - building and managing IT environments and cross-functional teams across North America, Asia, the United Kingdom, and South Africa
• Deep technology consulting and management expertise across all IT functions including corporate, business, e-business and Internet infrastructure
• In depth understanding of enterprise database technologies, from OLTP to OLAP and including massively parallel, column oriented data stores
• Proven track record in design, security, management of ongoing IT operations with uptime in excess of 99.99%
• Considerable experience in offshore management including IT, quality assurance and software development
Apr
2008 - Present
Technical Director (CIO/CTO) / 5one (part of LaSer/BNP Paribas)
I am part of the 5one Global Executive Board covering our UK, France and SA subsidiaries. 5one works with retailers to deliver sales and margin improvements through a customer-centric strategy.
• Infrastructure investment strategy, datacenter relocations and reductions for our multi-TBs DWHs
• Creation of formalized architecture processes and governance
• Vendor management and contract negotiations including software licensing in excess of £500k
• Managing cross-functional teams with emphasis on accurate/timely delivery
• Convergence of broad technologies: server, storage, network, web and applications
• Organizational change management skills
• Rapid integration of IT applications, compute services layers and people in an international environment
Client projects include £billion retailers such as BP (UK, Germany, Spain, Poland, and Portugal), The Co-operative, Pick n Pay (SA), Boots, Game, Woolworths (SA), Marionnaud, ICI Paris XL, Modelo Continente (Sonae), Matalan, Edcon (SA) and Clicks (SA).
As part of our international operations I head the technical implementation of the Pick n Pay national loyalty scheme ranging from transactional activity at POS all the way up to BI Dashboards at the CxOs' desktops. This involves:
• Facilitating the integration of data flows (CRM, ERP, gift card, network provider, IT outsourcers, proxy platforms, etc)
• Developing and securing SLA and escrow agreements
• Managing the integration of new enterprise software, in particular DSS & BI with existing ERP systems as part of a strategy to deliver analytics, CRM and marketing campaigns
• Validating and managing the configuration and deployment of enterprise hardware (such as EMC SANs, IBM p series) with a value in excess of £2.5M
• Overseeing the deployment of 16+TBs Oracle DWHs on SANs and leveraging a coherent multi-tier storage environment (EFDs, SAS, SATA)
• Being directly involved in the selection of the local project management and delivery team
Sept
2006 -
Mar
2008
Co-Director and CTO / SiteJourney
In September 2006 the Terapad.com software was transferred to SiteJourney Ltd. As Co-Director and CTO, I headed SiteJourney's strategic vision, architecture, software development and operations.
During my tenure at SiteJourney Ltd, our flagship product Terapad.com continued to receive positive reviews from both the press and its rapidly growing user base. These reviews can be consulted at http://www.terapad.com/press/.
My responsibilities included strategic and technical management, project/program management, coordinating teams, research planning, user experience, technical build/implementation and liaising with System Integrators and ISVs.
I also implemented and overseen our Reseller program, managing and leveraging relationships with our resellers network, running partner events, building alliance strategies with web, design, marketing and creative agencies of all sizes.
Aug
2004 -
Sept
2006
Founder / Terapad.com
As Terapad's Founder, I took the company from inception to hosting over 10,000 websites in 156 countries. Terapad offers a hosted online publishing and e-commerce solution to SMBs, encompassing over 400 features as part of one coherent, secure and scalable offering.
During this time I single handedly deployed the large-scale, always-on Terapad architecture and built the application using: UML, Java, OOP/MVC, ColdFusion, MySQL, JavaScript (AJAX), xHTML, CSS and XML. Terapad scales to 2M page views/day per off-the-shelf server, and is clustered and load-balanced as a J2EE application (using JRUN) to scale near-linearly.
Terapad was selected by ZDNET as their highest rated web publishing and Content Management solution, winning the Editor's Choice award and surpassing Microsoft Expression Web, Dreamweaver, WordPress, etc. in their December 07 review (http://tinyurl.com/yttre9).
While growing the company from initial launch to a continuous release cycle, I leveraged my ties in the web 2.0 community to garner press coverage, business relationships, word of mouth marketing and overall traction. I handled all marketing, sales, distribution channels and strategic alliances with external suppliers and ISVs in a rapidly expanding environment.
Mar
2003 -
Feb
2005
Training Manager / Highlander PLC
My second tenure at Highlander PLC, the UK only provider of true blended learning on a range of Rich Internet Application frameworks.
- In charge of coordinating the training department, including our internal trainers and contractors.
- Provided consulting services on ColdFusion, Scalability and Rich Internet Applications for a dozen high-profile clients, both on and off-site. Companies included BT Open World and PIPEX, as well as governmental agencies such as the Dental Practice Board, the DOD and the RAF.
- Taught to more than 150 companies, both on-site and in-house, on a vast array of courses, including Sun Java SL110, SL265 and SL275, Advanced ColdFusion and CF Server Administration. Companies included Cable and Wireless, Churchill Insurance and GMTV.
- As the Regional Master Macromedia (now Adobe) Certified Instructor for the UK, I also “trained the trainer” and Macromedia’s staff itself on many occasions.
- Developed the calendaring system, including scheduling operations both on-site and in-house, sales tracking, delegate tracking, trainer management, holiday management and statistics.
Aug
2001 -
Nov
2004
Partner and CTO / design:pacific
design:pacific was an offshore web development company where the use of innovative application architectures led to the development of leading edge applications that would have otherwise been unaffordable for its clients in the western world.
- As the CTO of design:pacific, I was managing the IT department and put in place its global technology strategy.
- Developed 7 phases Internet Application Lifecycle management process that was used on every design:pacific project.
- Managed day-to-day IS infrastructure and planning, managing a staff of 5, evaluating Java and ColdFusion solutions.
- Handled technical sales, demonstrating how our products could meet our customers' needs. Gathered customer specific requirements to improve the application development roadmaps.
- Supervised the development of prototypes solutions demonstrating the capabilities of dynamic web applications.
- Architected, built and deployed various ColdFusion websites and their respective administration interfaces.
- Managed relationships with remote development team based in Australia.
- Negotiated hosting services with data centers and Independent Software Vendors.
Jan
2000 -
Apr
2001
Senior Media Application Developer / Team Lead / Roundpeg
In the early 2000's Roundpeg stood alone in its ability to combine training, consulting and technology in ways that engage customers and elevate digital strategies to the highest level.
- Acted as Technical Lead on a variety of high profile CFML / dHTML projects with clients including Mobil Oil, TUMI luggage and Creative labs.
- Lead and coordinated teams of between 2 and 5 coders.
- Developed advanced features for the above sites using ColdFusion Enterprise Server 4.0+, Fusebox 3, SQL Server 7 and Oracle 8+ on both Windows NT and Sun Solaris environments.
- Participated in the application architecture, deployment and support processes.
- Developed dynamic WAP applications for the Roundpeg Intranet and some of our international clients.
- Presented the ‘Introduction to WAP and WML’ session at the Allaire DevCon 2000 to 300 delegates.
Nov
1998 -
Jul
1999
Internet Services Manager / Highlander Soft. Ltd.
Prior to becoming a London market leader in professional training, Highlander Software had a successful Internet application development department which I headed during my tenure at the company.
- Ran and coordinated the Internet Service department, including technical build, hosting, support and technical sales.
- Provided Technical pre-sales and on-site demonstrations for our top 5% customers, including First Telecom, and Virgin Net.
- Designed, programmed and maintained a dozen+ web applications, on-line shopping systems and administration interfaces.
- Designed and developed mikrofax-sw, a WDDX/DHTML port of a purchasing management system originally developed in Visual Basic by one of our partners, and currently used by customers like Bank of America, Visa International and the British Council.
Jun
1996 -
Jun
1998
Co-Manager / RT Productions
While still in University I co-founded the Web design and hosting company R.T. Production. It stayed profitable until I left in June 1998 by differentiating itself through the development of dynamic web applications, at the time still rare in a Minitel-dominated French market.
- Coordinated the accounting, administrative, technical and commercial aspects of the company.
- Analyzed customers needs, developed bids and presented proposals.
- Architected and programmed the GAEL software, an electronic commerce solution offering order processing, storefront creation and inventory management.
- Designed and implemented in the Ile-de-France region the C-WATCH software, a web-based car inventory management system using ColdFusion 2.x, dHTML and JavaScript
- Designed, developed and advertised seven other web sites, including one for BMW, with extensive use of dynamic HTML and JavaScript.
- Provided system and network troubleshooting for our clients. Awarded for high quality service and expense savings on the telecommunication network of BMW JB Holding.